How do I get my Yahoo password back after an apparent password theft and profile information change?
Posted in Accounts & Passwords on 07/03/2009 05:53 am by admin
tcatwood66 asked:
I’m not sure if it was a phishing incident or WHAT exactly happened, but about a month ago the Yahoo password on the account I’ve had for a NUMBER of years now (primary name: i_am_the_donut . . . with three secondary profiles) has been changed. Not only that, whoever did the deed ALSO changed the personal information in my account, rendering it impossible to get the password back using Yahoo’s password recovery form. Yahoo Customer Care not only wouldn’t help me, but didn’t even ANSWER any of my five attempts to get an answer. I came to find out that the reason I wasn’t answered was because company policy dictates that they can’t deal with password issues and can’t reset passwords, despite any pleas from whomever. I’ve gotten to the point where I would do almost ANYTHING to get the password of my old account back, and it is VERY important that I do so, because I use this ID for e-mail, and this is my primary e-mail account. Any suggestions?
Erin
I’m not sure if it was a phishing incident or WHAT exactly happened, but about a month ago the Yahoo password on the account I’ve had for a NUMBER of years now (primary name: i_am_the_donut . . . with three secondary profiles) has been changed. Not only that, whoever did the deed ALSO changed the personal information in my account, rendering it impossible to get the password back using Yahoo’s password recovery form. Yahoo Customer Care not only wouldn’t help me, but didn’t even ANSWER any of my five attempts to get an answer. I came to find out that the reason I wasn’t answered was because company policy dictates that they can’t deal with password issues and can’t reset passwords, despite any pleas from whomever. I’ve gotten to the point where I would do almost ANYTHING to get the password of my old account back, and it is VERY important that I do so, because I use this ID for e-mail, and this is my primary e-mail account. Any suggestions?
Erin